The Salesforce.com to JIRA and/or Confluence Integration connectors provides synchronized bi-directional integration between your key capital systems for best efficiency of managing key case/issue data in your organization.
Details
This page includes technical overview details on the JIRA connector, installation instructions and documentation. New users should check out the video, benefits and pricing at the overview page below:
Screenshots
Mapped Salesforce.com Fields In JIRA
View Related Issues In Salesforce.com
Salesforce.com Configurable Integration
Synchronized Fields
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Mapped JIRA Fields Shown In Salesforce.com
- Subject
- Description
- Assignee
- Version
- Priority
- Components
- Comments
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Mapped Salesforce.com Fields Shown In JIRA
- Accounts
- Contacts
- Leads
- Products
- Cases
- Solutions
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Public Test Drive Instance
Try it out now! Edit, link and create "test" cases in our live test drive instance on the Salesforce.com AppExchange site:
Free Evaluation Version
CustomWare's free evaluation of the connector is full-featured and functional; trial warning messages are displayed in the interface however. Request a 30-day evaluation license here.
Download Instructions
Evaluation and paid-license users can download the connector by clicking on the buttons below. Once you apply a commercial key, the trial warnings are removed from the interface.
Installation and integration of the connector requires advanced experience with JIRA and Salesforce.com configurations. Users not familiar with these applications at an in-depth administration level should use our live test drive instance to evaluate the connector.
If you do not have internal IT resources familiar with JIRA and Salesforce.com mapping configurations, contact us about purchasing an integration package for an easy headache-free integration. See the following link to review the Installation Guide.
For JIRA 4.0
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For JIRA 3.11+
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For JIRA 3.7-3.10
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Questions & Comments
Overview
repository-plugin: Unable to find a plugin by the key 'net.customware.plugins.crm.salesforce.jira' for the profile 'default'
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Using Salesforce.com and JIRA in your organization? Do you find that you are keeping the same information in both these systems? At CustomWare we have developed a plugin that will allow you to integrate Salesforce.com and JIRA and synchronise the data in these two systems. With some basic configuration, mapping Salesforce.com Cases to JIRA issues, this plugin will integrate your Salesforce.com account to your JIRA instance, enabling bi-directional synchronization.
Features of the plugin include:
- Create JIRA issues from Salesforce.com Cases
- Update JIRA issues from changes in Salesforce.com Cases
- Automatically update Salesforce.com Cases from changes in JIRA issues
- View the JIRA issues associated with a Salesforce.com Case
- Configure your own mappings between the two systems
- Synchronize the following Salesforce.com data:
- Accounts
- Contacts
- Leads
- Products
- Cases
- Solutions
- Synchronize the following JIRA data:
- Subject
- Description
- Assignee
- Version
- Priority
- Components
- Comments
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Bugs & Feature Requests
Bug reports and feature requests are available in JIRA.
Release History
You can view the full release history here.
Frequently Asked Questions
Discussions