Atlassian Professional Services

CustomWare's team of over 60 consultants have worked with over 250 enterprises since 2001.

Following is a menu of our Atlassian service offerings. If you have a need outside of these services, we likely can help you still. Please ask us.

System Services

Full/partial system design, setup, configurations
Software and hardware architectures
Small to large enterprise deployments, global distributions, clustering
Performance diagnostics, tuning, and best practice maintenance consulting
Complex Active Directory or LDAP integrations and filtering
NTLM, Crowd, or embedded authentications
Multi-application SSO support e.g., JIRA, Confluence, SVN, Google apps, Open ID, Jive Forums, ClearSpace, etc.
Controlled, methodical, and low impact upgrades from any release
Clean and effective migrations from any legacy system to JIRA or Confluence

View/Download our Atlassian Services Brochure

Collaboration Services

ITIL processes for support and product management
Custom themes or dashboard designs
Post-migration information architecture and adoption
Confluence as your website - fast content development, blogging, easy maintenance, SEO rankings
Structured documentation platforms - single-source, online help, professional book PDFs, technical writing, release management

Customization and Integration Services

Application or plugin development (Confluence, JIRA, Bamboo, Crowd)
Confluence and JIRA integrations with Enterprise CRM and other systems. For example:
- Salesforce.com
- Microsoft SharePoint
- NetSuite
- Oracle Siebel CRM
- SVN
Confluence themes, templates, scaffolding, reporting, visibility, etc.
Custom workflow development and business logic translation
Extended dashboard configurations (e.g., portlets, reports, filters, etc.)
JIRA custom fields, screens, transitions, or customizations
Web service front-ends to JIRA
Confluence application development (as front end portal) to JIRA or other database-reliant applications

Other Services

Following are additional services that we provide.

Training

Confluence, JIRA professional training
Admin, user, workflow design

Hosted Services

Application deployments professionally hosted and supported
Initial coordinations, setups, and configurations

Partner Software Licensing

We proudly resell software licenses or maintenance updates on behalf of our partners to allow for easy invoicing and overall solutions to meet your needs.

Atlassian - JIRA, Confluence, FishEye, Crucible, Crowd, Clover, Bamboo, Greenhopper
Microsoft SharePoint - Collaboration and DMS platform, and integration with Confluence and JIRA
Balsamiq - Confluence and JIRA mockups
ScrollWiki - Clean structured book PDFs or DocBook exports from Confluence source
Tempo - Advanced time tracking and resource management plugin in JIRA
Gliffy - Confluence and JIRA flowcharts
ALMWorks - JIRA client for advanced search, filtering, management, etc.
Comala Tech - Confluence Workflow/Page Approval plugin

More Information

Complete our Online form or give us a call. We'd love to meet you!