Atlassian Professional Services

CustomWare's team of over 60 consultants have worked with over 250 enterprises since 2001.

Following is a menu of our Atlassian service offerings. If you have a need outside of these services, we likely can help you still. Please ask us.


System Services

  • Full/partial system design, setup, configurations
  • Software and hardware architectures
  • Small to large enterprise deployments, global distributions, clustering
  • Performance diagnostics, tuning, and best practice maintenance consulting
  • Complex Active Directory or LDAP integrations and filtering
  • NTLM, Crowd, or embedded authentications
  • Multi-application SSO support e.g., JIRA, Confluence, SVN, Google apps, Open ID, Jive Forums, ClearSpace, etc.
  • Controlled, methodical, and low impact upgrades from any release
  • Clean and effective migrations from any legacy system to JIRA or Confluence

View/Download our Atlassian Services Brochure

Collaboration Services

  • ITIL processes for support and product management
  • Custom themes or dashboard designs
  • Post-migration information architecture and adoption
  • Confluence as your website - fast content development, blogging, easy maintenance, SEO rankings
  • Structured documentation platforms - single-source, online help, professional book PDFs, technical writing, release management

Customization and Integration Services

  • Application or plugin development (Confluence, JIRA, Bamboo, Crowd)
  • Confluence and JIRA integrations with Enterprise CRM and other systems. For example:
    - Salesforce.com
    - Microsoft SharePoint
    - NetSuite
    - Oracle Siebel CRM
    - SVN
  • Confluence themes, templates, scaffolding, reporting, visibility, etc.
  • Custom workflow development and business logic translation
  • Extended dashboard configurations (e.g., portlets, reports, filters, etc.)
  • JIRA custom fields, screens, transitions, or customizations
  • Web service front-ends to JIRA
  • Confluence application development (as front end portal) to JIRA or other database-reliant applications

Other Services

Following are additional services that we provide.

Training
  • Confluence, JIRA professional training
  • Admin, user, workflow design
Hosted Services
  • Application deployments professionally hosted and supported
  • Initial coordinations, setups, and configurations
Partner Software Licensing

We proudly resell software licenses or maintenance updates on behalf of our partners to allow for easy invoicing and overall solutions to meet your needs.

  • Atlassian - JIRA, Confluence, FishEye, Crucible, Crowd, Clover, Bamboo, Greenhopper
  • Microsoft SharePoint - Collaboration and DMS platform, and integration with Confluence and JIRA
  • Balsamiq - Confluence and JIRA mockups
  • ScrollWiki - Clean structured book PDFs or DocBook exports from Confluence source
  • Tempo - Advanced time tracking and resource management plugin in JIRA
  • Gliffy - Confluence and JIRA flowcharts
  • ALMWorks - JIRA client for advanced search, filtering, management, etc.
  • Comala Tech - Confluence Workflow/Page Approval plugin

More Information

Complete our Online form or give us a call. We'd love to meet you!