Atlassian Support and Training

CustomWare is dedicated to providing both support and training to our customers, to meet their deployment requirements. We have been providing Atlassian support and training since 2001.

Support with SLAs

CustomWare runs a global helpdesk for our tier 1 customers that require Enterprise level support. Our SLAs provide our customers with the peace of mind support during off-hours or adhoc times, as well as emergency support as required.

Training & Best Practices Mentoring

We offer a full range of courses on Atlassian products (JIRA and Confluence) to clients globally, either onsite and via remote (webex) courses. Further, to ensure the success of your global wiki rollout, we offer Wiki Strategy Workshops.

More Information

Contact us to discuss your specific support or training needs.