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Challenge
- Our client required a solution that would enable their network of hospitals to collaborate and efficiently share information between their community members
- Our client required separate internal and external community spaces as well as restricted access between internal teams
- Within the proposed solution the user interface needed to be consistent with our clients corporate design standards
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Solution
- Implemented Confluence as a knowledge sharing platform
- Performed an analysis to create a suitable framework & taxonomy within Confluence
- Encompassed team spaces & public/private spaces
- Customised Confluence to allow restricted access in accordance with our clients company hierarchy
- Created a custom theme consistent with supplied examples:
- Based off several proposals
- Folder based navigation display mimicking windows explorer
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Result
- Provided expert consulting services on Confluence implementation best practices
- Permission schemes enabled a secure collaborative environment
- User friendly design reduced the learning time of employees
- Recommendations provided on future project developments regarding data entry and the generation of reports/metrics
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