CustomWare
 
 

Problem

In outbound EDIINT transactions via HTTPS, error is returned with the following user status:

EDIINT EDIINT MDN
SendMsg: ERROR
ProcessMDNMsg:ERROR

In both EDIINT and EDIINT MDN documents, the error message returned is:

MDN Disposition: automatic-action/MDN-sent-automatically; processed/error: authentication-failed

Solution

Actually, the EDIINT message has been sent out successfully. This is marked with the following message in EDIINT document's Activity Log:

"Task <task id> completed at <date> <time> - tookx milliseconds to complete with a transport time of -1 milliseconds"

However, the above error message is returned immediately as the EDIINT MDN is not received properly. The EDIINT MDN wasn't received properly as the partner's certificates got rejected by webMethods.

  1. Open webMethods IS Admin page
  2. Open Certificates page
  3. Make sure the partner's certificates are placed in <config/trustedDirectory> located under <IntergrationServer> directory
  4. If you just place them in, restart the webMethods IS for the changes to take effect