Robert Castaneda - CustomWare Asia Pacific

Welcome

Welcome! - I'm the founder of CustomWare Asia Pacific. I started CustomWare after working for a period of time in the US after seeing the need for reliable and innovative services in the Asia Pacific region.

Our company specialises in Integration, and we partner with various technology providers and open source organisations to deliver solutions world wide.

I live and spend most of my time in Sydney, Australia, but also spend some time in our office in Kuala Lumpur, periodically escape from daily routine to visit customers around the region and travel to the Bay Area regularly.

We've been contributing to various charities by means of providing the IT systems and solutions, rather than just cash. Many charities are inefficiently run and improving these inefficiencies means that their charity dollars can go further.

Blog

I've been blogging internally within our company for several years, and aligning with our public wiki, and have decided to share more thoughts publicly.

Last changed Oct 31, 2008 04:16 by Robert Castaneda [CustomWare]
Labels: size, wiki

Wiki Adoption Statistics

In response to Nate's post at Bearing Point on the using of their wiki, I've posted up some stats on our main instance (we have other separate wiki's, such as our website). (Disclaimer - Nate is also customer of ours.)

We're an early adopter and have approx 80 staff, and grant access to our instance to our customers. We've been running our business on Confluence since version about 0.2 in 2003 (before you could pay for it). 5 years later and I can definately say that we made the right choice. Great job Atlassian (Mike/Charles for Confluence back in those days). I still remember Mike explaining to me what a wiki was, but we quickly moved off another web-based file sharing tool onto it

Ok show me the data!

Basic wiki:

Current Wiki Pages = 21,340
Versions of Current Wiki Pages = 115,819
Pages with Comments = 975 (I think we tend to comment on/in blogs)
Number of Comments = 2,333
Unique Page Authors = 206

Blogs/News

Current News Items (Blog Entries) = 12,983
Versions of Current News Items = 17,115
Comments on News Items = 7,900
Unique News Item Authors = 170

Crowd puts our current active user count at 164. We would have more authors above as some projects end or staff move on and their contributions remain, but accounts are deactivated. the overall count is < 500.

How big is your wiki?

...back to rob's blog

Posted at Oct 31, 2008 by Robert Castaneda [CustomWare] | 0 comments
Last changed Oct 13, 2008 12:42 by Robert Castaneda [CustomWare]

Hope to see you at the first annual AtlasCamp Thursday November 6th - Saturday November 8th, in Santa Rosa, CA.

A few of our team members will be present and looking forward to meeting (finally!) and working with other partners from around the world.

Posted at Oct 10, 2008 by Robert Castaneda [CustomWare] | 0 comments

A number of our team will be at Dreamforce 2008 in San Francisco from November 5-8. Hope to see you there!

Posted at Oct 10, 2008 by Robert Castaneda [CustomWare] | 0 comments
Last changed Oct 07, 2008 11:23 by Robert Castaneda [CustomWare]
Labels: wiki, article, eo

One of the benefits of working in the services side of the software industry is that you don't have to deal with end users pirating your products— after all, people can't be cloned. And yet, because they cannot be cloned, it can become problematic when trying to get everyone on the same page. This is one of the biggest challenges I've experienced when it comes to creating a services-oriented business.

Read more in an article that I wrote for the EO Octane magazine

Posted at Oct 07, 2008 by Robert Castaneda [CustomWare] | 0 comments
Last changed Sep 25, 2008 11:20 by Robert Castaneda [CustomWare]
Labels: rideforsickkids, smartcharity

This year, the Ride for Sick Kids, also known as RFSK raised 194k.

RFSK is an annual initiative that raises money for Ronald Mcdonald House Charities in Australia.

The website for the blog and photo's for the event was built by our team at CustomWare, as part of our Smart CharITy initiative. Our belief is that we can contribute to the community and charities by providing IT Services that make them more efficient or helping them collaborate together and with the community.

The site also runs on the Atlassian Confluence product, which the license was donated generously by Atlassian

A big thanks to Charles Pham from the CustomWare team and also Clive from Proquest Consulting for his help!

Posted at Sep 24, 2008 by Robert Castaneda [CustomWare] | 0 comments
Last changed Aug 28, 2008 17:06 by Robert Castaneda [CustomWare]

I'll be part of an Industry panel for the UTS Information Technology Information Day on Saturday the 30th of August, 2008

We'll be discussing the topic "Why Study IT?" between 12noon - 1pm at Building 10 (10.2.470)

Posted at Aug 28, 2008 by Robert Castaneda [CustomWare] | 0 comments
Last changed Aug 28, 2008 16:20 by Robert Castaneda [CustomWare]
Labels: entreprenuer, student, gsea

I had the pleasure of being a judge this year for the Global Student Entreprenuer Awards (GSEA) for NSW/ACT 2008. The winner of our local awards picks up a swag of prizes and gets to take part in the global finals in the USA later this year. - See http://www.gsea.org/

It was a great experience seeing the businesses presented by all 8 finalists and what these guys are doing at the same time as studying is amazing.

The winner for NSW/ACT this year was 21 year old Natasha Wood from The Kitchen Guys. Congratulations to Natasha and all of the other finalists and also a thanks to Ernst & Young for their support - the venue and food was second to none!

Next year, as part of EO, I will be running the program. My role will include working with all the universities in NSW/ACT to find great student entreprenuers. If you have a business that you are running as a student, look out for me in 2009 (or drop me an email!)

Posted at Aug 28, 2008 by Robert Castaneda [CustomWare] | 0 comments

Tonight (14th August) I will be the keynote speaker at a FRANK Team event in Sydney for Young Entrepreneurs.

It was hard to explain to my dad, who celebrates his 60th birthday today, and his name is also Frank - Happy Birthday dad

More on the Frank Team blog

Posted at Aug 14, 2008 by Robert Castaneda [CustomWare] | 0 comments

After many months in beta, Adobe Air was launched. I got the chance to attend the launch here in Australia at the Powerhouse museum and it was an exciting event that over 300 people attended.

Adobe Air, Flex & Flash have really pushed ahead the user experience arena and will most likely take over from Java and the JVM for creating the front-end of usable, cross platform applications, both web-based, online/offline and mobile.

Check out the Air site at: http://www.adobe.com/air/

Adobe also launched - http://opensource.adobe.com, which is the new starting point for opensource projects at Adobe. We love the site, as our team did the graphic design and confluence plug-in work for it. Great job guys!

Posted at Feb 27, 2008 by Robert Castaneda [CustomWare] | 0 comments
Labels: integration

Integration is often overlooked and underestimated as part of any IT system implementation. I commonly see integration added to the end of a project plan as a short item that is as simple as plugging in a power cord.

Integration is not sexy, in fact it is a lot like plumbing. You need it, you use and rely on it, but but you only really appreciate it when it doesn't work.

I wrote a short paper to explain some background thinking about integration and how to be more prepared when tackling it.

How to be successful at Integration

Posted at Dec 16, 2007 by Robert Castaneda [CustomWare] | 0 comments

More

On the Web

View my FriendFeed

At Work


Some Publications that I have authored, contributed to or edited.

Photos of our team on flickr

A story written about our company and how we do things.

Feel free to drop me a mail: robert at customware.net

or skype: robert.castaneda

At Home

I am very blessed to have a great family

I enjoy music and (trying to) play guitar.

I also maintain a large tropical aquarium.

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